Verify

Is Your Ledger device genuine?

Ledger products are built around a combination of hardware and software security, meant to protect your private keys from a wide range of potential attacks. Use this guide to make sure your Ledger device is genuine, and not fraudulent or counterfeit.

A few simple checks will assure you that your device is a genuine Ledger product:

  • Origin of the Ledger product
  • Box contents
  • Condition of the Recovery sheet
  • Initial state of the Ledger device.

Check the box contents

Ledger Nano S

The package of a Ledger hardware wallet should include:

  • A Ledger Nano S
  • 3 paper cards, including:
    - a Getting started card;
    - a Did you notice card;
    - Either one or three blank Recovery sheets, depending on the production date;
  • Additional accessories, such as a keychain and a lanyard;
  • Additional packaging (unmarked foam / cardboard).

Note: The paper cards and their envelope do not necessarily carry the Ledger logo. 

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Box contents of the Ledger Nano S 

 

Ledger Nano X

 

The package of a Ledger hardware wallet should include:

  • Ledger Nano X
  • USB Type-C cable
  • 5 paper cards in an envelope, including:
    • Getting started leaflet;
    • Use, Care and Regulatory Statement;
    • 3 blank Recovery sheets.
  • Accessories: keychain and Ledger stickers
  • Packaging: Ledger-branded cardboard box and sleeve 

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Ledger Nano X box contents

 

The box also includes the following leaflet:

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Check the recovery sheets came blank

Upon setup, your Ledger device will generate a new, unique set of 24 words called a recovery phrase. All the words should be backed up onto a blank recovery sheet.

Please note that you cannot choose your recovery words yourself. Instead, your Ledger device will randomly select your recovery words for you. All recovery words are picked from a standardized list called the BIP-39 list. It's important to let your Ledger device pick the words because humans are very bad at creating randomness.

Your recovery phrase is critically important to the security of your crypto. If someone else were to access your recovery phrase, they would be able to steal all your Ledger-protected crypto assets. 

 

Important information regarding your recovery phrase and recovery sheets.

  • Ledger the company will never provide you with a 24-word recovery phrase, pre-filled recovery sheet(s) or individual recovery words.
  • Recovery words must be generated on your Ledger device screen during the initial setup and copied down on a blank recovery sheet.
  • If your Ledger device came with pre-filled recovery sheets. Your device should be considered unsafe to use.
  • If your Ledger device did not generate recovery words during setup. Your device should be considered unsafe to use.
  • In those cases, please refrain from sending crypto assets to your Ledger device and immediately contact Ledger Support for assistance

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Blank Recovery sheet